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Product Designer (ChatBot)

Full-time Remote / Poland

We’re looking for an experienced Product Designer to join the ChatBot team. ChatBot is a robust platform powered by LiveChat that gives businesses around the world an extra pair of hands to answer customer questions 24/7.

 

You’ll create beautiful designs in a startup environment surrounded by experienced people always willing to share their knowledge. With more than 30,000 customers and over 170+ people on board at the moment, you know that it’s a stable and instantly growing company. It’s really up to you how your day-to-day work will look like. We put emphasis on independence and self-organization. You’ll work closely with the ChatBot team to ensure that you always move in the right direction. 

About us:

  • ChatBot team consists of people with different backgrounds, a wide range of skills, massive experience, and above all, with love for what we do. We strive for seamless perfection and never have enough.
  • We are not afraid of criticism. We treat it as a key element of the design process.
  • We believe in research, ask a lot of questions, and dig deep into the problem before the first pixel appears. We always take data into account and base our decisions on it.
  • Our users and customers are most important to us. We rely on their feedback to make ChatBot their favorite tool. Tools we use are Figma, Sketch, InVision, Adobe CC, MacOS, Jira, Miro.

You have to:

  • Have solid experience working as a UX/UI designer.
  • Design beautiful, intuitive, and user-oriented desktop, web, and mobile applications.
  • Prepare projects for A/B testing and user testing.
  • Check your product hypotheses on real users.
  • Be familiar with user research methods in practice.
  • Draw conclusions from the tests and make decisions based on them.
  • Think analytically and are not afraid of working with data.
  • Brainstorm and discuss every problem.
  • Prototype and check every idea.
  • Focus on accuracy and value curiosity.
  • Present your projects and ideas skillfully and confidently.
  • Believe in teamwork, as we do.
  • Have experience in working with products, preferably in the SaaS model.
  • Understand the software development process.
  • Have an online portfolio or PDF you can share with us. 
  • Be fluent in English, both written and spoken.

Benefits:

Come for:

  • Working in an environment of passionate people on big-league projects (on products that attract more than 33k paid customers worldwide and counting) and used worldwide by millions of people every month.
  • Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
  • All the equipment and tools you will ever need to succeed in your work.
  • A dedicated spot just for you on our Team page.

Stay:

  • Healthy. We cover a private healthcare plan for you
  • Fit. We cover a Multisport (or equivalent) program for you so you can invest in your wellbeing
  • Related. Each team has a recurring integration budget to spend on team-building activities, and each employee has a similar personal budget.
  • Comfortable. Do you live in Wroclaw or nearby and prefer to come to the office? You can join our pet-friendly coworking space any time you want.

Support for your self-development with:

  • Free access to Udemy courses,
  • Every book you’d ever want from Amazon,
  • Access to Worksmile platform with a monthly budget for benefits marketplace,
  • Ability to participate in internal (e.g. our LiveChat Academy) and external workshops (e.g. Reforge),
  • Time and space for your creativity and ideas to be shared during our Side Project Days and Innovation Sprint.

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