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Lead Security Engineer

Full-time Remote / Poland

LiveChat is a fully remote SaaS product company. Our suite of products improves customer care and the online sales of over 33,000 companies from 150 countries worldwide.

With the rapid growth of both our business and the complexity of our solutions, LiveChat wants to create a dedicated security team intended for developing an effective security management strategy for the company and meet the expectations of even our most demanding customers in securing their data.

We’re searching for a highly skilled Lead Security Engineer who will form and lead a team of security specialists, identify risks and also develop and maintain a security roadmap. Our goal is to make sure that all our operations meet the highest standards and industry best practices. 


You’ll be responsible for:

  • Forming and leading the Security team, ensuring the development of all team members, and building team spirit.
  • Identifying business needs and potential risks related to security and working with different stakeholders to mitigate them.
  • Developing the security roadmap that will enhance wider technology strategy for both backend and frontend applications.
  • Collaboration with the Legal team to implement recognized security standards.
  • Making sure that all operations in the company comply with implemented internal security policies.
  • Assisting our Sales team – that means filling Technical/Security parts of RFPs we are getting, preparing security doc templates, and joining our Customer calls.


We’re looking for:

  • Strong people management skills or/and experience as a team leader, high-quality communication skills.
  • Proven, 5+ years of experience in security-related roles in a complex environment with significant reliability and uptime requirements.
  • Solid security know-how and technical knowledge in computer networking, systems architecture, and data with a focus on security.
  • Excellent problem-solving and analytical skills.
  • Study in Mathematics, Computer Science, or similar field.
  • Fluency in English, both written and spoken.



Come for: 

  • Working in an environment of passionate people on big-league projects (on products that attract more than 33k paid customers worldwide and counting) and used worldwide by millions of people every month.
  • Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
  • All the equipment and tools you will ever need to succeed in your work.
  • A dedicated spot just for you on our Team page.


  • Healthy. We cover a private healthcare plan for you. Additionally, you and your family will have access to our EAP platform, so anytime you need it, you can use therapeutic or legal help.
  • Fit. We cover a Multisport (or equivalent) program for you so you can invest in your wellbeing.
  • Related. Each team has a recurring integration budget to spend on team-building activities, and each employee has a similar personal budget.
  • Comfortable. Do you live in Wroclaw or nearby and prefer to come to the office? You can join our pet-friendly coworking space any time you want.

Support for your self-development with:

  • Free access to Udemy courses,
  • Every book you’d ever want from Amazon,
  • Access to Worksmile platform with a monthly budget for benefits marketplace,
  • Ability to participate in internal (e.g. our LiveChat Academy) and external workshops (e.g. Reforge),
  • Time and space for your creativity and ideas to be shared during our Side Project Days and Innovation Sprint.

Our mission is to help people and businesses communicate better and fully express themselves. Join us on this journey and let’s build the best customer service products together!

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