LiveChat is a fully remote product company. Our suite of products (seven by now!) improves customer care and the online sales of over 33,000 companies from 150 countries worldwide.
We’re searching for an Infrastructure Lead who could help us with increasing our potential, advising with technical direction, and supporting the entire team in technical development. Our goal is to amp up our development community while ensuring we offer a solid and stable experience for our clients and colleagues.
Leading the Infrastructure team, guiding their growth, and building team spirit.
Developing the Infrastructure roadmap and contributing to the wider Technology strategy and architectural plans.
Creating and implementing new solutions for hosting our products on a large worldwide scale.
Collaborating with Engineering and Product teams to better understand their needs.
Leading the implementation of containerized services.
Setting and monitoring objectives for the team that are consistent with the strategic objectives of both the organization and the Engineering department.
Establishing and reviewing key performance measures and taking action to improve performance where required.
We’re looking for:
Proven experience (5+ years) in IT infrastructure management in a complex environment with significant reliability and uptime requirements.
Strong people management skills or/and experience as a team leader, and high-quality communication skills.
Solid background in systems and network administration.
Experience with the infrastructure-as-a-code environments.
Fluency in English, both written and spoken.
Degree in Mathematics, Computer Science, or similar field.
Working in an environment of passionate people on big-league projects (on products that attract more than 33k paid customers worldwide and counting) and used worldwide by millions of people every month.
Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
All the equipment and tools you will ever need to succeed in your work.