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Editor

Full-time Remote / Poland

LiveChat is a fully remote SaaS product company. Our suite of products (four by now!) improves customer care and the online sales of over 33,000 companies from 150 countries worldwide.

We’re on a mission to remove barriers from communication, and we need your help as an Editor on the Marketing team. In your role you will check all types of copy for style, readability, and adherence to our editorial policies. You will proofread copy and correct spelling, grammar, and punctuation errors. The main task of the job is to make written work free of errors and to ensure that it matches our internal tone and style.

As the Editor, you will take ownership of the technical part of our Brand Style Guide. You will also work closely with the Content and Marketing teams in various growth projects – there will be plenty of space for you to try new things and increase your impact on the business.

 

What we expect:

  • Expert, native-level English
  • Excellent written communication skills
  • Expert knowledge of spelling, grammar, punctuation
  • Working knowledge of AP Style Guide
  • Knowledge of the differences between American and British English
  • Ability to edit for internal tone and style
  • Ability to work well with others and to apply a tactful approach when dealing with authors
  • Ability to maintain high-quality work while meeting tight deadlines
  • Ability to rewrite text to improve clarity and readability
  • Willingness to help with copywriting when needed
  • A meticulous approach to your work and an eye for detail
  • A love of and feel for the English language

 

Benefits:

Come for:

  • Working in an environment of passionate people on big-league projects (on products that attract more than 33k paid customers worldwide and counting) and used worldwide by millions of people every month.
  • Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
  • All the equipment and tools you will ever need to succeed in your work.
  • A dedicated spot just for you on our Team page.

Stay:

  • Healthy. We cover a private healthcare plan for you. Additionally, you and your family will have access to the EAP platform, so anytime you need it, you can use therapeutic or legal help.
  • Fit. We cover a Multisport (or equivalent) program for you so you can invest in your wellbeing
  • Related. Each team has a recurring integration budget to spend on team-building activities, and each employee has a similar personal budget.
  • Comfortable. Do you live in Wroclaw or nearby and prefer to come to the office? You can join our pet-friendly coworking space any time you want.

Support for your self-development with:

  • Free access to Udemy courses,
  • Every book you’d ever want from Amazon,
  • Access to Worksmile platform with a monthly budget for benefits marketplace,
  • Ability to participate in internal (e.g. our LiveChat Academy) and external workshops (e.g. Reforge),
  • Time and space for your creativity and ideas to be shared during our Side Project Days and Innovation Sprint.

Our mission is to help people and businesses communicate better and fully express themselves. Join us on this journey and let’s build the best customer service products together!

Interested in how our Content works? Erik Totten explains that all in episode #16 of our Incoming Chat podcast!

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