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BDR Team Lead

Full-time Remote / Poland

We’re looking for a passionate, data-driven Business Development Team Lead who will start as a player/coach and grow our BDR team into a major source of pipeline for our broader sales organization.

The Business Development team is just getting started and you will be a fundamental part of working with Sales Leadership to structure our process and strategy. The role will report into the VP of Sales. This individual needs a proven track record of at least 1 year of experience managing ICs (individual contributors) and prior closing experience in SaaS. A passion for testing new strategies and experimenting is highly desirable.

As our Business Development Team Lead, you will lead a team of 2-6 BDRs that are reaching out to a high number of new or reactivated trial users, via phone/email/social touches, educating them on customer experience best practices, providing valuable insight and removing barriers for them to activate their subscription. Our ideal candidate is comfortable with managing the day-to-day operations of business development from cold calling to lead processes to hiring. This is an opportunity to take a growing team within our Sales Org to the next level.

Who you are:

  • 1+ year of managing individual contributors (BDRs, Sales Reps, CSMs, etc);
  • An early sales or business development leader who has a passion for training, coaching, and developing talent – you’re ready to invest and the team is ready to invest in you;
  • Someone who loves to find new and innovative ways to drive top of funnel growth;
  • A prospecting and qualifying pro (you likely don’t apply via the “apply button”);
  • An analytical thinker that leverages data to make decisions and recommendations in a team environment;
  • A natural motivator that inspire, empowers and equips team members to achieve ambitious goals;
  • A continual learner who reads, watches and soaks in information on a regular basis then shares this knowledge with others;
  • A leader who is adept at adopting and rolling out new sales enablement strategies, tactics, or technologies;
  • Comfortable with handling a large quantity of data and identifying the lowest hanging fruit;
  • Experienced with Salesforce (required);
  • Experienced with sales engagement tools (i.e. Yesware, Chorus, Sales Navigator, Calendly, etc).

In this role, you will:

  • Directly manage a team of BDRs to generate qualified meetings with decision makers across the Mid-Market and Enterprise segments, globally;
  • Partner with our Sales Leadership, Sales Ops, Sales Enablement, Product and Marketing to help our sales org achieve predictable growth goals with a focus on consistent lead generation;
  • Cultivate an atmosphere of continual teamwork, learning and development;
  • Conduct 1:1s with direct reports and help them reach their personal + professional goals;
  • Empower the team with weekly call, email and tactical reviews to identify best-practices and areas of improvement;
  • Train, develop and build out an ongoing skills analysis aimed at designing a scalable curriculum for improvement/advancement;
  • Develop and execute new strategies for prospecting, both inbound and outbound, that will be scaled across the Sales Organization;
  • Lead cross-department collaboration with multiple sales team, marketing, product teams and sales operations;
  • Work collaboratively to track and analyze key trends to inform data-driven decisions and top of the funnel metrics.


Come for:

  • Working in an environment of passionate people on big-league projects (on products that attract more than 33k paid customers worldwide and counting) and used worldwide by millions of people every month.
  • Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
  • All the equipment and tools you will ever need to succeed in your work.
  • A dedicated spot just for you on our Team page.


  • Healthy. We cover a private healthcare plan for you
  • Fit. We cover a Multisport (or equivalent) program for you so you can invest in your wellbeing
  • Related. Each team has a recurring integration budget to spend on team-building activities, and each employee has a similar personal budget.
  • Comfortable. Do you live in Wroclaw or nearby and prefer to come to the office? You can join our pet-friendly coworking space any time you want.

Support for your self-development with:

  • Free access to Udemy courses,
  • Every book you’d ever want from Amazon,
  • Access to Worksmile platform with a monthly budget for benefits marketplace,
  • Ability to participate in internal (e.g. our LiveChat Academy) and external workshops (e.g. Reforge),
  • Time and space for your creativity and ideas to be shared during our Side Project Days and Innovation Sprint.

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