I understand that the personal data controller is LiveChat Software S.A. with its registered office in Wrocław, ul. Zwycięska 47, 53 - 033 Wrocław. I understand that the personal data shall be processed and transmitted in accordance with Personal Data Protection Act as of 10 May 2018 (consolidated text: Journal of Laws 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights I have under the aforementioned legal acts and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at a.susidko@livechatinc.com. At the same time, I agree to transfer my personal data by the data controller to affiliated companies and other entities whose services are used by the data controller in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.
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At LiveChat we are creating a world where people and businesses can communicate without any barriers and can fully express themselves. The Sales Org is helping prospective and current customers make this mission come alive!
Our Core Values
Our business philosophy is rooted in the way we operate and the way we sell. If these hit close to home with you, LiveChat may be the place for you!
– “Fight for every inch” mindset;
– Keep it simple;
– Teamwork;
– Take ownership;
– Tell it how it is;
– Be creative;
– Learn from mistakes;
You can learn more about our vision and mission within LiveChat’s Constitution.
Sales Organization Overview
Our sales organization is new, scaling, and just getting started. In 2019 we got our start inside an already thriving company about to reach 28,000 customers after 17 years of product-led growth. We’re now at 33,000 customers and our sales organization has grown by 200% from 2019 to today. Over 2021 we are growing in foundational areas needed to scale our impact and revenue. You’ll be joining a start-up within a larger company, where you are counted on to contribute to our growth in a number of ways. If you’ve been looking to join an early sales organization growing rapidly, this is the team for you.
Role Overview
Account Managers are a crucial part of our sales organization at LiveChat and you will be a part of helping to lead the team. We are looking for a hands-on leader who will think and act both strategically and tactically to drive the team’s engagement at all points of the customer lifecycle. In this role, you’ll lead a team of 4-6 Account Managers who are responsible for onboarding, training, coaching, and strategizing with key stakeholders within an assigned portfolio of customers. You will continually coach the team to explore customer’s pains, help each AM understand the full value of our product suite, and work with the team to exceed retention and expansion KPIs through deep customer relationships.
You should be enthusiastic, optimistic and creative with the ability to inspire others, as you will be responsible for coaching, mentoring and developing individual Account Managers of varied experience.
LiveChat, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.
This posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and any percentages listed are approximate. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
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