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Receiving Feedback: Make the Most of the Feedback You Get at Work

Sharing our work with others requires courage. We have to embrace our vulnerabilities and approach receiving feedback with the right mindset. If you see feedback as a threat, you’re missing an opportunity to grow and learn. The key to successfully receiving feedback is... read more

10 minutes
May 12, 2020

7 Reasons Why Giving Feedback at Work Fails

Being part of a team comes with various responsibilities. Of course, you have to do your part, but what about supporting others? Being asked for feedback often causes stress and anxiety. It gets even worse if you haven’t been asked to provide it. How do you give feedback in a... read more

7 minutes
Apr 21, 2020

How to Make a Rebranding That Solves Your Problems

Successful rebranding goes beyond aesthetics and coming up with a new logo to appear fresh and relevant in the ever-changing world. First of all, it should solve problems that the brand is currently facing. In the world of information overload and short attention spans, it can be... read more

Linda Cartwright
11 minutes
Jan 30, 2019

Companies Offering Convenience Are Taking Over The World

I think that there is a revolution taking place in the world of business. I call it The Convenience Revolution, and I’ve written an entire book about it and how you can use convenience to take your customer service to the next level. This revolution is affecting all kinds of... read more

Shep Hyken
5 minutes
Aug 31, 2018

The Real Meaning of Making Notes in Business

How many times have you had an amazing idea right before you fall asleep and you were so sure, you’re gonna remember it the next day but then you woke up and boom! All you know is that you had an awesome idea, but now you have “no idea” what it was whatsoever? It happens a lot to... read more

7 minutes
Nov 7, 2017

The Art of Negotiation: How to Solve Conflicts with Tough Clients

Sales agents deal with difficult customers each day. Most of the time, it’s easy to handle this type of situation but sometimes you need to show some serious negotiation skills in order to avoid bigger conflicts. This is very important because of the well-known mantra that the... read more

Karen Dikson
5 minutes
Aug 22, 2017

How to Overcome the Fear of Failure in Business

Entrepreneurs are mostly strong, open minded and risky people. But did you know that many of them are also scared? What are they scared of, you may ask but the answer is pretty simple – They have intense fear of failure. "Should I launch this product, or will it fail to sell?”... read more

8 minutes
Aug 8, 2017

What Is Your Team Management Style?

We tend to think of ourselves in ways that are more flattering than are warranted. It’s probably our human tendency to see ourselves through rose-colored glasses! We tend to believe that we are better customers, better employees or better bosses than we actually are. The sad... read more

6 minutes
Jul 14, 2017