Editor, callcenterhosting.in
Cloud-based unified communication is a platform that has all the possible ways of making communication. It includes phone calls, emails, chat or plain text messaging. It is a virtualized software platform that uses the cloud technology. A wire-based networking infrastructure... read more
6 min read | Nov 11 |
If your customers have time, you are lucky but unfortunately they normally don’t have that. As a service provider you have to manage the little time you get to interact... read more
6 min read | Oct 07 |
Jack was indeed in a mess when he reached the customer care agent, seeking help to complete an online transaction that was held without any clear sort of a reason. The... read more
6 min read | Aug 24 |
Jack was in the nearby food store and he faced some problems while making a transaction on the service counter. He was clueless, why his credit card was not working,... read more
6 min read | Aug 24 | Vipul Srivastav
Jack was in the nearby food store and he faced some problems while making a transaction on... read more
7 min read | Apr 25 | Vipul Srivastav
“But I didn’t get the answer to my query. This is the second time I am calling you people... read more
6 min read | Aug 24 |
Jack was in the nearby food store and he faced some problems while making a transaction on the service counter. He was clueless, why his credit card was not working,... read more
7 min read | Apr 25 |
“But I didn’t get the answer to my query. This is the second time I am calling you people for the same problem. Why don’t you just put me through somebody helpful?” -... read more
