Engineering
All Products
Hybrid Full-time
We are working on a Customer Data Platform — a solution that enables companies to efficiently manage end-user data in our new product. Our platform integrates data from various sources (tracking codes, chats, tickets, and custom data) into a unified customer profile. Within this platform, the Customer List sub-team focuses on real-time visitor intelligence. We surface valuable, live information about visitors browsing our customers' websites. Our backend infrastructure handles high-throughput data streams using Kafka and WebSocket pushes, processing over 1 million visitors at peak times.
Our frontend consumes thousands of real-time events, transforming them into clear, responsive, and insightful user experiences. Our mission is to tame the stream of live data and make it actionable, delivering the visibility that helps our customers make smart, timely decisions.
Developing and enhancing features on the Traffic Page, Customer Details Sidebar, and other future components owned by the Customer Data Platform team.
Monitoring and improving Text App architecture, including optimizing app performance and reducing security vulnerabilities.
Designing technical solutions from the ground up — architecting, implementing, and monitoring them.
Actively engaging in product discovery: breaking down problems, suggesting practical solutions, and delivering them in small, testable increments.
Participating in engineering discussions, proposing improvements to processes and best practices.
Are a frontend expert with deep knowledge of HTML, CSS, JavaScript, TypeScript, and React.js.
Have experience working with large-scale systems, including complex state management, WebSockets, and real-time updates.
Know how to write robust unit tests (Jest) and integration tests (Playwright)
Are confident in using and debugging REST APIs.
Have some hands-on experience with Node.js or Go, and you're comfortable enough to deploy your own changes to REST APIs.
Thrive in a fast-paced, continuous deployment environment using tools like GitHub Actions and feature flags.
Embrace modern AI tooling or agent workflows as a daily productivity enhancer.
Take initiative — you don’t wait for tasks, you find problems and solve them.
We have implemented a hybrid workplace, in which our team in Wrocław and nearby (up to 50 km), follows a 3/2 model: three days in the office to foster creativity, teamwork, and social interaction, and two days working from home.
If you’re based outside of Wrocław, you'll work in the office for three days each month to maintain valuable face-to-face connections, while continuing to contribute significantly to product engineering remotely.
We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With a hybrid work model (whether it's three days per week or three days per month, depending on your location), unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.
And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.
