Remote Full-time
The E-commerce Integrations Team builds and maintains the backbone that connects Text’s platform with leading e-commerce systems such as Shopify, BigCommerce, Wix, and Squarespace.
We ensure seamless integration between Text and our customers’ online stores - from installation and data synchronization to tracking sales and performance metrics. Our work enables AI-powered sales assistants, analytics, and automations that help e-commerce businesses grow and deliver exceptional customer experiences.
We handle everything from building the integration layer and backend APIs, to ensuring that data flows reliably across multiple systems at scale.
Our mission: make Text the easiest and most powerful platform for e-commerce businesses to connect, sell, and succeed.
We’re looking for a Senior Backend Engineer to help us design, develop, and scale backend systems for our growing e-commerce ecosystem. You’ll work at the intersection of backend engineering, integrations, and AI-driven automation, ensuring that our platform seamlessly connects with external e-commerce tools and provides real-time insights into customer behavior and sales.
This role is ideal for someone who enjoys solving complex integration problems, designing reliable APIs, and thinking in systems that power multiple products downstream.
Designing, developing, and maintaining backend services that integrate with external e-commerce platforms (starting with Shopify).
Building and optimizing APIs that power installation, configuration, and data synchronization between Text and external systems.
Developing mechanisms for sales tracking, order history, and contextual data delivery across teams and products.
Collaborating closely with other product teams (AI Agents, Close Deals, Reporting, and Inbox) to ensure consistent, reliable data flows.
Contributing to backend architecture design and decisions, ensuring scalability, maintainability, and observability.
Researching and proposing technical solutions for new integrations or automation opportunities.
Taking ownership of your services end-to-end: from design and implementation to deployment, monitoring, and maintenance.
Working in a collaborative environment that values knowledge sharing, proactivity, and technical ownership.
Ownership mindset: You treat systems as products - from reliability to long-term evolution.
System thinker: You understand distributed architectures and the complexities of third-party integrations.
Collaborative problem-solver: You enjoy working closely with other teams and sharing knowledge.
Proactive & curious: You dig into documentation, experiment, and propose better ways to do things.
Business-aware engineer: You understand how integrations and automation drive sales and customer success.
Quality-focused: You value testing, documentation, and clarity as part of writing good software.
6+ years of backend engineering experience, ideally in product-focused SaaS environments.
Strong experience with Go (Golang) and/or TypeScript (Node.js) - at least one is required, and experience in both is a plus.
Experience in both is a plus
Solid understanding of distributed systems, API design, and integrations with external platforms.
Experience working with cloud platforms (GCP preferred).
Knowledge of SQL/NoSQL databases (e.g., PostgreSQL, Redis).
Hands-on experience with CI/CD pipelines, containerization (Docker, Kubernetes), and observability tools.
Experience working in data-driven environments with event-based communication (Pub/Sub, webhooks, etc.).
Strong English communication skills, both written and spoken.
Experience with Shopify or other e-commerce platforms (BigCommerce, Squarespace, Wix).
Familiarity with AI/LLM-based systems and automation use cases.
Experience designing and maintaining high-scale integrations or marketplaces.
Understanding of DevOps practices and infrastructure automation.
Full-stack experience (or interest). Our team structure is still evolving and we assign people based on goals and impact. If our needs shift toward more frontend work, we’re open to candidates who can comfortably work across the stack.
You’ll build the systems that power real e-commerce experiences - from store connection to revenue tracking.
You’ll work closely with teams across the company (AI Agents, Reports, Inbox), impacting multiple products and customer journeys.
You’ll have freedom to experiment, research, and propose architectural improvements.
You’ll join a collaborative team that values asynchronous communication, clean documentation, and autonomy.
You’ll shape how e-commerce businesses interact with AI-driven tools - making their daily work smarter and faster.
⚡️ This is a key backend role in a fast-evolving product area. If you enjoy complex systems, integrations, and seeing your work impact thousands of businesses, we’d love to meet you.
We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.
And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.
