Product Management
All Products
Hybrid Full-time
At Text, thousands of new customers start their journey with us every month. What happens in their first moments with the product determines whether they ever come back.
That’s why we’re looking for a Head of Product to own Activation, helping users reach first value quickly, understand what’s possible with Text, and take the steps that turn early interest into real product adoption.
This role focuses on the early stages of the customer journey: discovery, first interactions, and the moments that decide whether a customer activates or drops off.
You’ll lead the Product Websites team, Product Activation team, and a small Growth R&D team, bringing together acquisition touchpoints, in-product activation, and experimentation into one coherent activation strategy.
Own the product strategy for Activation, focused on early-stage user journeys and time-to-value.
Define how users discover Text, understand its value, and activate key product capabilities.
Drive measurable improvements in activation, early engagement, and conversion to active usage.
Lead and scale the Product Websites, Product Activation, and Growth R&D teams.
Set clear activation goals, metrics, and experiments across acquisition and in-product experiences.
Partner with Marketing, Engineering, Data, and Customer Success to align activation efforts.
Turn user research, data insights, and experiments into scalable activation patterns.
Represent the Activation area in leadership discussions and company-level planning.
5+ years in product roles, including leadership responsibility, in a SaaS environment.
Proven experience owning activation, onboarding, or early adoption areas.
A track record of improving activation, time-to-value, or early retention.
Strong product sense combined with data-driven decision making and experimentation.
Experience leading multiple teams with different mandates (product, websites, growth).
The ability to connect activation work to business outcomes like conversion and early retention.
Comfort operating in ambiguity and shaping a relatively new product area.
A hands-on mindset and curiosity about how new users experience the product.
We’re a hybrid team – remote when it makes sense, onsite when it matters most.
Once per quarter, your whole team spends 5 working days together at our Wrocław office – a time for focused execution, unblocking work, and driving key outcomes.
Our office is open year-round – drop by anytime.
We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.
What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.
With a hybrid work model, unlimited paid days off and sick days policy, an environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.
And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.
Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.
Recruitment process
It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:
Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.
At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.
We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.
