Every missed chat cost you trust and revenue. With our guidance, you’ll set up ChatBot to handle routine questions and keep conversations moving 24/7 — even when your team is offline.
Free 14-day trial First month for just $1
Problem
Missed chats are often a sign of deeper problems — not enough coverage, too many manual processes, and time lost on repetitive questions.
The results? Slower responses, dropped conversations, and inconsistent experiences that turn potential customers away.
missed sales opportunities
damaged brand image
reduced customer loyalty
If it goes above 10%, it could signal some operational challenges, especially in customer service teams that handle more personalized interactions.
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"ChatBot is really great with customization and scalability. We use it on all of our 13 domain swith 800K+ unique monthly visitors, and personalize the experience depending on the language."
Rasmus Serup, Hairlust
Connect with your Customer Success Manager to unlock faster support, higher productivity, and growth that doesn’t slow down.
Free 14-day trial First month for just $1
Solution
With ChatBot, you’ll never miss a chat again.
This AI assistant works around the clock, handling routine questions, qualifying leads, and resolving issues 24/7. Integrated with LiveChat, it ensures seamless, real-time support, so no opportunity slips through the cracks and your customer satisfaction stays high.
ChatBot works alongside your LiveChat to deliver exceptional customer service and keep your customers happy.
ChatBot responds instantly, ensuring every visitor gets acknowledged before they bounce. ChatBot responds instantly, ensuring every visitor gets acknowledged before they bounce.
Capture key details the moment a chat starts — even if your team is unavailable — so no lead is lost. Capture key details the moment a chat starts — even if your team is unavailable — so no lead is lost.
Don’t let language barriers cause dropped conversations. ChatBot engages visitors in their native language! Don’t let language barriers cause dropped conversations. ChatBot engages visitors in their native language!
Make sure every chat finds the right destination. ChatBot detects when to escalate and ensures handoffs happen smoothly. Make sure every chat finds the right destination. ChatBot detects when to escalate and ensures handoffs happen smoothly.
Reach out before they leave. ChatBot starts conversations with hesitant visitors so no potential chat slips away. Reach out before they leave. ChatBot starts conversations with hesitant visitors so no potential chat slips away.
Connect with your Customer Success Manager to unlock faster support, higher productivity, and growth that doesn’t slow down.
Free 14-day trial First month for just $1
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"ChatBot has helped us save our 5-star reputation during a major industry-wide disruption when we had to resolve 15x more chats overnight."
Jamie Miller, Chief Strategy Officer, Funded Trading Plus
Easily install ChatBot from the LiveChat Marketplace (no coding required!). Activate AI-powered support in minutes, ensuring every chat is answered — directly within the LiveChat app.
ChatBot instantly responds to inquiries, handles routine questions, and qualifies leads 24/7. No more missed opportunities, even when your team is offline. Your agents can focus on high-priority conversations while ChatBot takes care of the rest.
When a human touch is needed, ChatBot smoothly transitions the conversation to your team, retaining all context. No lost chats, no delays — just continuous, efficient support for every customer.