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Missing too many chats? It's time to fix that

Every missed chat cost you trust and revenue. With our guidance, you’ll set up ChatBot to handle routine questions and keep conversations moving 24/7 — even when your team is offline.

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Free 14-day trial    First month for just $1

Video poster: missing chats Video poster: missing chats

icon 1 Problem

When chats go unanswered, opportunities slip away

Missed chats are often a sign of deeper problems — not enough coverage, too many manual processes, and time lost on repetitive questions.

The results? Slower responses, dropped conversations, and inconsistent experiences that turn potential customers away.

red dot missed sales opportunities

red dot damaged brand image

red dot reduced customer loyalty

An ideal missed chat rate is typically under 5%

If it goes above 10%, it could signal some operational challenges, especially in customer service teams that handle more personalized interactions.

AI ChatBot
A quote from Rasmus Serup from Hairlust
A quote from Rasmus Serup from Hairlust

"ChatBot is really great with customization and scalability. We use it on all of our 13 domain swith 800K+ unique monthly visitors, and personalize the experience depending on the language."

Rasmus Serup, Hairlust

Ready to scale smarter?

Connect with your Customer Success Manager to unlock faster support, higher productivity, and growth that doesn’t slow down.

Book a session

Free 14-day trial    First month for just $1

icon 2 Solution

LiveChat ChatBot integration

Your solution: AI-powered support that never misses a beat

With ChatBot, you’ll never miss a chat again.

This AI assistant works around the clock, handling routine questions, qualifying leads, and resolving issues 24/7. Integrated with LiveChat, it ensures seamless, real-time support, so no opportunity slips through the cracks and your customer satisfaction stays high.

How can ChatBot help?

ChatBot works alongside your LiveChat to deliver exceptional customer service and keep your customers happy.

Instant replies

ChatBot responds instantly, ensuring every visitor gets acknowledged before they bounce. ChatBot responds instantly, ensuring every visitor gets acknowledged before they bounce.

Lead capture

Capture key details the moment a chat starts — even if your team is unavailable — so no lead is lost. Capture key details the moment a chat starts — even if your team is unavailable — so no lead is lost.

Multilingual support

Don’t let language barriers cause dropped conversations. ChatBot engages visitors in their native language! Don’t let language barriers cause dropped conversations. ChatBot engages visitors in their native language!

Smart routing

Make sure every chat finds the right destination. ChatBot detects when to escalate and ensures handoffs happen smoothly. Make sure every chat finds the right destination. ChatBot detects when to escalate and ensures handoffs happen smoothly.

Proactive engagement

Reach out before they leave. ChatBot starts conversations with hesitant visitors so no potential chat slips away. Reach out before they leave. ChatBot starts conversations with hesitant visitors so no potential chat slips away.

Ready to scale smarter?

Connect with your Customer Success Manager to unlock faster support, higher productivity, and growth that doesn’t slow down.

Book a session

Free 14-day trial    First month for just $1

A quote from Jamie Miller, Chief Strategy Officer a Funded Trading Plus
A quote from Jamie Miller, Chief Strategy Officer a Funded Trading Plus

"ChatBot has helped us save our 5-star reputation during a major industry-wide disruption when we had to resolve 15x more chats overnight."

Jamie Miller, Chief Strategy Officer, Funded Trading Plus

Your 3-step plan to stop losing chats

Install ChatBot on your website

Easily install ChatBot from the LiveChat Marketplace (no coding required!). Activate AI-powered support in minutes, ensuring every chat is answered — directly within the LiveChat app.

Automate the first touch

ChatBot instantly responds to inquiries, handles routine questions, and qualifies leads 24/7. No more missed opportunities, even when your team is offline. Your agents can focus on high-priority conversations while ChatBot takes care of the rest.

Hand off to LiveChat at the right moment

When a human touch is needed, ChatBot smoothly transitions the conversation to your team, retaining all context. No lost chats, no delays — just continuous, efficient support for every customer.

Unlock your business’s full potential with AI

Schedule a call with your Customer Success Manager and unlock the full potential of your new AI-driven team member, designed to maximize efficiency and drive growth.

Book a session

Free 14-day trial    First month for just $1

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