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Long response times cost you customers. Let’s fix that!

ChatBot responds instantly, cuts wait times, and handles FAQs, leads, and common issues 24/7 — all set up with help from your Customer Success Manager.

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Free 14-day trial    First month for just $1

Video poster: long response time Video poster: long response time

icon 1 Problem

Long response times hurt trust and sales

Long response times often signal deeper issues — overloaded agents, inefficient workflows, and a lack of automation.

The results? Frustrated customers, lost sales, and a gradual decline in trust as they turn to competitors for faster service.

red dot lost sales opportunities

red dot frustrated customers

red dot weakened customer trust

An ideal response time for live chat is under 1 minute

If it goes beyond 3 minutes, it could point to inefficiencies, especially for sales teams where quick replies are crucial for closing deals.

AI ChatBot
A quote from Customer Engagement Manager & Accessibility Lead, Wembley Stadium
A quote from Customer Engagement Manager & Accessibility Lead, Wembley Stadium

"Consumers want an instant purchase, especially if they are worried an event might sell out. The ability to provide users with quick and helpful answers through ChatBot improves the purchase journey."

Customer Engagement Manager & Accessibility Lead, Wembley Stadium

Ready to scale smarter?

Connect with your Customer Success Manager to unlock faster support, higher productivity, and growth that doesn’t slow down.

Book a session

Free 14-day trial    First month for just $1

icon 2 Solution

LiveChat ChatBot integration

Your solution: Instant, AI-fueled support that works 24/7

Is there anything faster than a chatbot?

It responds in seconds, handling customer inquiries instantly — no more waiting, no more delays. Integrated with LiveChat, ChatBot handles routine questions, qualifies leads, and provides seamless, real-time support — even when your team is offline.

How can ChatBot help?

ChatBot works alongside your LiveChat to deliver exceptional customer service and keep your customers happy.

Instant replies

ChatBot answers immediately, cutting first response time and keeping visitors engaged. ChatBot answers immediately, cutting first response time and keeping visitors engaged.

Lead capture

Start collecting details right away — no waiting, no missed leads, no human needed! Start collecting details right away — no waiting, no missed leads, no human needed!

Multilingual support

Deliver fast, native-language replies that eliminate delays in understanding. Deliver fast, native-language replies that eliminate delays in understanding.

Smart routing

Quickly hand off to agents when needed, without slowing things down. Quickly hand off to agents when needed, without slowing things down.

Proactive engagement

ChatBot reaches out first with personalized messages, reducing the wait and encouraging faster interactions. ChatBot reaches out first with personalized messages, reducing the wait and encouraging faster interactions.

Ready to scale smarter?

Connect with your Customer Success Manager to unlock faster support, higher productivity, and growth that doesn’t slow down.

Book a session

Free 14-day trial    First month for just $1

A quote from Jamie Miller, Chief Strategy Officer a Funded Trading Plus
A quote from Jamie Miller, Chief Strategy Officer a Funded Trading Plus

"ChatBot handles an average of 12K chats monthly, and it helps us reduce the massive volume of our customer service requests."

Customer Engagement Manager & Accessibility Lead, Wembley Stadium

Your 3-step plan to eliminate long response times

Install ChatBot on your website

Easily install ChatBot from the LiveChat Marketplace. No coding needed. Just follow the setup steps, and you'll have AI-powered support instantly responding to customers within minutes.

Automate the first touch

ChatBot immediately answers FAQs and handles common issues 24/7. This means no more delays waiting for an agent to respond, giving your customers the quick answers they expect.

Hand off to LiveChat at the right moment

When a complex issue arises, ChatBot hands over the conversation to your team, ensuring no interruptions and zero delays. It ensures that response times are kept low while still delivering personalized support.

Unlock your business’s full potential with AI

Schedule a call with your Customer Success Manager and unlock the full potential of your new AI-driven team member, designed to maximize efficiency and drive growth.

Book a session

Free 14-day trial    First month for just $1

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