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Rohan Ayyar

Rohan Ayyar

Content editor

Regional Marketing Manager, SEMrush

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Are You Guilty of These Customer Service Fails?

A happy customer is the beginning of a positive chain reaction leading to better sales, strong word of mouth and hopefully, recurring revenues. Indeed, cumulative data from over a decade shows that companies that are customer experience leaders outperform those that are CX... read more

8 minutes
Feb 15, 2019