Forming a strategy for your Twitter is a must but it’s only the beginning. The next big things are creating an engaging content and nurturing relationships on Twitter with your customers. Luckily you can build relationships through smart, well–planned messaging. To do that you... read more
5 min read | Mar 16 |
Imagine you’re working in a restaurant and you have several customers who keep coming back. The thing is, you never recognize them. You don’t remember that this lady... read more
6 min read | Feb 17 |
No matter how extraordinary a service you provide, somewhere along the way you will meet difficult customers. We know something about it. Difficult customers are as... read more
4 min read | Feb 08 |
Welcome to another chapter of our Book of Quotes. Recently it was all about sales quotes and tips on how can you keep a positive attitude during the sales process. Now... read more
4 min read | Nov 23 |
Not everyone wants to reach the top of the world, but we all have our own Everest to climb in our lives. For example, having a successful business, reaching 1000... read more
9 min read | Aug 25 |
People share more than 16,000 words per day and every hour there are more than 100 million conversations about brands. We love to share stories and news with those around... read more
11 min read | Jul 15 |
The ability to stay cool when situation becomes challenging requires a great degree of personal control. But, what’s most important in today’s customer service... read more
