Be it a difficult customer support case or an important sales partner, having a robust voice solution will always come in handy. If that’s something you can relate to, make sure you check out SnapCall, the first call-from-chat solution which is now available on the LiveChat Marketplace.
The SnapCall integration allows your team to call customers directly from the chat. It’s free of charge for all your customers, anywhere in the world.
To get you started, all you need to do is install the app, allow microphone usage on your device, and send a call widget to the customer. You don’t have to worry about confidentiality because neither you nor the customers share their phone number.
After the conversation, you can browse and export call history as well as analyze the statistics. So, what do you say?