Building a Customer Success Management team is not easy – it is also not so hard as it seems. Is it worth it? Kuba, LiveChat’s Customer Success Manager team leader, will try to answer this question. Remember – your customers’ success is your success. Join this Knowledge Journey and learn how to find success by upkeeping the company-customer relation!
– Kuba, CSM Team Leader
Thanks for subscribing!
Is the beat of “You’re the best around” still in your head? It is in ours for sure! Check out part 2 of “Be the best around!” Journey!
– Martyna, Support Hero
Remember that Karate Kid song “You’re the best around” by Joe Esposito? Don’t let mr Miyagi down, check out this month’s Knowledge Journey and earn the title of LiveChat sensei!
– Grzegorz, Support Team Leader
Welcome aboard the train from Rookieville to Pro Town! In this month’s journey you will learn how to provide your newest team members with knowledge needed in handling chats like a pro.
– Grzegorz, Support Team Leader
Integrate, connect, develop! Ewa will show you what you can squeeze out of LiveChat, but beware! It’s only for artful developers!
– Ewa, Technical Writer
Olga prepared a bunch of blog posts that will make your support even better! Sing along Nat King Cole and make an unforgettable experience out of your customer service & product.
– Olga, Content Specialist
Dealing with a difficult customer is a hard nut to crack. Check this journey to learn useful techniques for extreme situations and to get a proper mindset to provide the most excellent customer service!
– Justyna, Content Specialist