Customer service position requires a positive attitude, analytical thinking and communication skills. On the top of that, there’s an empathy, a must-have skill of all the support heroes. Sounds tough to train people like that? Not with us!
Let’s build the customer service dream team together, shall we?
We’ll share tips on how to go about new agent onboarding, including the proper welcome, the training materials and tools you should use to help your new agent become a support hero your customers deserve.
As always, we’re all yours during Q&A session. Hit us with your questions live!
Join us at 9:00am PST on Tuesday, 28th February 2017.