Move beyond live chat with AI that spots buying intent, acts inside the conversation, and shows what your service team earns, all in one platform.
LiveChat gave your team a direct line to customers. Text turns that line into a system that can spot intent, take action and prove the result in dollars.
Keep the real-time conversations your team already runs, then add the context to act at the right moment. Text shows what visitors are viewing and where they hesitate, so your team can move more conversations toward a sale or qualified lead.
AI Agent answers from your content, recommends products, qualifies leads and resolves 74% of conversations on average. When a person can add more value, the full history passes to your team in the same inbox.
Build a skill once to check an order, look up stock, issue a refund or push a lead into your CRM. AI Agent and your team can run the same action without leaving the conversation, connected to systems from Salesforce and Slack to your own databases and APIs.
Live chats, emails and follow-up tickets live in the same inbox. Unresolved work becomes a ticket with its history, classification and summary already attached, so your team can keep moving the customer toward an outcome.
Tell AI Agent how your team works today and see which parts of Text fit your setup.
Your team starts in Text with the people, history and working setup they already rely on.
Every plan includes live chat, ticketing, integrations, workflow automation, AI Agent with an included resolution package, and more. You only pay extra when AI Agent solves conversations beyond that package.
Yearly billing saves up to 24%.
The same platform on every plan. Higher tiers add AI capacity and controls. See full pricing.
Share your setup and get the details you need to choose the right plan. A Product Expert will show where AI, skills and revenue reporting can make the biggest difference for your team.
A Product Expert works through the details with you. Nothing changes until the licence owner confirms the move.
Review your team, volume, pricing and where Text can have the most impact.
The licence owner gives the go-ahead in chat. Your Text subscription then replaces your LiveChat, ChatBot and HelpDesk billing.
We agree the date, move your account and carry forward your renewal date and any time you've already paid for.
Your Text subscription replaces your LiveChat, ChatBot and HelpDesk billing. You get one subscription, one invoice, and your renewal date stays where it is.
No. ChatBot follows the conversation paths you build. AI Agent answers from your own content, and with skills it can act during the conversation, like checking an order. It hands over to your team with the full history when it can't help.
Your chat history, canned responses, agent accounts, settings and groups all come across with your account.
Each plan includes AI resolutions. One resolution covers a conversation where AI Agent answers a customer's question and solves it, even if it answers several questions along the way. When you use the included amount, we add a 50-resolution package for $49.50.
Yes. Chat, tickets, workflows and reporting on one subscription, with the AI switched off. Turn it on later if you want to.