See our other products: ChatBot - AI bot platform | HelpDesk - support ticket system | KnowledgeBase - help center for website
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7 reasons why it’s beneficial for you
The extra bit of information will help your customers make better buying decisions. Dispel any doubts and make sure you are able to convert all of your leads into paying customers. Some of our customers boosted it even by 1000%, now it’s your turn!
Use LiveChat as your main lead generation tool. Pre-chat survey allows you to collect any information you want about the chatting visitor. Ask for e-mail address and turn a single chat into continuous relationship with the e-mail marketing.
Use any information you have about your customers to serve them the best customer service they ever experienced. With dozens of integrations with tools like Salesforce, Zendesk, WordPress, BigCommerce, Shopify, Mailchimp and many, many more, approach your visitors with all information you need to make them convert.
Monitor your efficiency on each action you or your agents do. With advanced Reports & Statistics you are able to check your customer’s satisfaction, average response time, staffing prediction and how many chats resulted in a sale or lead.
Helping your customers does not tie you to your office desk anymore. You can access your account wherever you are, both on desktop and mobile. You can login to LiveChat with our web app or use one of desktop and mobile applications. We have Windows, OS X, Android and iOS apps ready for you.
To install LiveChat you don’t need any technical skills. The installation process takes less than 5 minutes, thanks to ready-made copy & paste code that needs to be placed on your page. In case of any troubles, we’ve got your back! Our 24/7/365 support is always there!
You won’t have to spend ages on learning how to use LiveChat. Our apps are clean, clutter-free and easy to pick up. With features like canned responses and user-friendly UI it’s easy to pick up, in minutes.
5-minute setup, test out the Team plan features for 14 days, no credit card required.
Still not convinced? See what else we have to offer.