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LiveChat updates

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Livechat: Fresh look of the panel and improved filters
5 November 2015

Fresh look of the panel and improved filters

We are thrilled to introduce a new flat design of your dashboard. Smooth layout was launched to ease the navigation and to please the eye. Only the look of the panel is glammed up, features stay unchanged.

New panel

That’s not all – we also reworked the filters in LiveChat panel for you.

The search function in filters in Settings, Reports and Archives sections is improved. Search box appears automatically after you click on Agents, Groups or Tags filters if the selected list is longer than 10 elements.

New filter in the Agents section works in a similar way. If you belong to a team of over 10 agents, you can use this filter to quickly search through agents by typing in their name.

New filter agents