We like to stay fresh!
29 March 2021fallback emojis, so even if your customer’s device, operating system, or browser does not support emojis, the Chat Widget will display them anyway. Stay tuned for more announcements about Chat Widget upgrades coming soon!
15 March 2021iOS and Android. Learn more about the LiveChat Agent app for mobile here.
25 February 2021
- Bold font
- Numbered lists
- Bullet points
9 November 2020groups. Find the response appropriate to the task at hand quicker, without having to remember multiple shortcuts, and use the time saved to pick the emoji to customize your canned response 😉 Try it out in the LiveChat Agent App. Learn more about canned responses here.
14 October 2020Sign in with Apple Sign in with Google Sign in with Microsoft
13 October 2020announcements and greetings under Settings>Engagement>Targeted messages in the LiveChat agent app.
12 October 2020
- Second element
2 October 2020
- Customer details
- Incoming message sneak peek & ready-to-go responses
- Multi-channel support
- File sharing
- In-app and push notifications
- Agent list with editable profiles
27 August 2020Google Analytics integration, to help you track not only how many greetings are displayed, but also the clicks on rich greeting buttons. Each event contains the button ID and content, so that you can track the performance of particular buttons. Intrigued? Read more about how greetings can boost your business.
13 August 2020here. And stay tuned, there’s more coming soon!