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Livechat: Photos in tickets from Facebook
20 August 2014

Photos in tickets from Facebook

You can now receive photos in Tickets from Facebook integration. The photos will be automatically added to the relevant tickets as attachments.

Additionally, the names of ticket requesters are now linked to their Facebook profiles. This makes it easier to see who has left a particular ticket and opens up possibilities for personalized service.

If you are not using the tickets from Facebook integration yet, give it a go.

Photos in tickets from Facebook