LiveChat updates

LiveChat for BigCommerce just got better!

You already know that LiveChat helps you engage your customers and send beautiful product recommendations in chat. Now we are here to help you make the purchase process smooth as silk for your customers.

The newest version of our BigCommerce integration – Customer Insight, allows you to see your customer’s cart the moment they come to chat. With just one click you can see the cart content, and based on that suggest complementary products!

If the customer’s cart is empty, send them suggestions in the form of Product Cards. Each contains an image and a clickable link taking the customer to the product page. You can select up to 10 at a time, and they will be displayed to the customer in the chat as a carousel!

LiveChat app for BigCommerce is available to install from the BigCommerce Marketplace.
Learn how to connect LiveChat to your BigCommerce store in our help center.

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