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Livechat: Get more chats with WhatsApp Business
22 July 2021

Get more chats with WhatsApp Business

Say hello to 2 billion WhatsApp users and let your agents handle WhatsApp chats in LiveChat.

Say hello to WhatsApp Route chats to a dedicated group of agents and handle high-traffic chat all in the LiveChat Agent app. WhatsApp Business provides support for the most commonly used file formats: text messages, photos, documents, voice recordings, location.

The integration uses the official WhatsApp Business API, which is compliant with the WhatsApp Terms of Service. This means it’s:
  • Stable and secure
  • Capable of handling the heaviest of traffic
  • Independent of a smartphone — all you need is a phone number.
Install WhatsApp Business from the LiveChat Marketplace. View installation tutorial in Help Center.