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22 July 2021
Get more chats with WhatsApp BusinessSay hello to 2 billion WhatsApp users and let your agents handle WhatsApp chats in LiveChat. Route chats to a dedicated group of agents and handle high-traffic chat all in the LiveChat Agent app. WhatsApp Business provides support for the most commonly used file formats: text messages, photos, documents, voice recordings, location. The integration uses the official WhatsApp Business API, which is compliant with the WhatsApp Terms of Service. This means it’s:
- Stable and secure
- Capable of handling the heaviest of traffic
- Independent of a smartphone — all you need is a phone number.