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Livechat: Customer Insight – your Shopify store(s) at your fingertips in LiveChat!
20 May 2020

Customer Insight – your Shopify store(s) at your fingertips in LiveChat!

Our customers’ success is our success. To help you sell and help customers more effectively, we’ve created the Customer Insight for Shopify, which integrates even more Shopify features into your LiveChat Agent app.

The Customer Insight widget is your Shopify Admin panel right in the chat, so that all the information about your customers and their orders is right there at your fingertips. Without leaving LiveChat, you can see a customer’s cart, send Product Cards view previous orders, as well as manage orders and refunds. This means that when the customer comes to chat you can hit the ground running because you’ll see the full context the moment the chat starts.

Learn more
Customer Insight is available to install from the Shopify App Store.
Learn how to connect LiveChat to your Shopify store in our Help Center.

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