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3 videos

Explore the art of communication through our “Customer Communications” series, designed to enhance your customer service skills in the digital age. These videos are a gold mine of techniques, demonstrating how to communicate meaningfully with customers, understand different customers, and create flawless service documentation. Get valuable insights on creating engaging connections, adapting to evolving expectations for online service, and mastering the nuances of effective communication.

16 videos

Through #journey you will get the chance to embark on Kaia’s adventure, and see her progression as a new video host and storyteller. Follow this series and take an in-depth look to the “behind the scenes” of LiveChat and Success.