Social media

How to Organize Customer Support on Social Media

It’s been a long while since social media served only as a place for companies to share their ideas and wait for “Likes”. Now it’s one of the most important channels for customers to ask questions and report complaints. Companies are present on several big social media sites like... read more

5 minutes
Apr 18, 2014

Gaining Election Votes Through a Social Media Campaign

With less than two months to the end of the 2012 presidential campaign, both candidates are working hard in hopes that this work will translate into votes later on. Social media plays a large role in this year's campaigns. Use of mass communication channels and new technologies... read more

5 minutes
Sep 14, 2012

NASA’s Curiosity Rover takes on Social Media

The web population of the world had its fair share of breath-holding moments when we've all watched NASA's Curiosity Rover landing on Mars. An amazing feat that already marked its place in history. Although, the ongoing Mars mission is, without a question, a great advancement in... read more

4 minutes
Aug 8, 2012