Transparently Present Documents on Your Webpage To Build Trust
4 minutes
Apr 1, 2021
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Legal
4 minutes
Apr 1, 2021
Best Practices for Pre-Chat and Post-Chat Surveys and Data Collection
Knowing your customers is a must, and that’s what LiveChat is all about. To deliver valuable support and address your customers’ needs, you should first know who you’re connecting with. Also, once you’ve connected with a customer, you may want to ask for opinions and feedback, or... read more
3 minutes
Feb 5, 2021
Legal Is a Product: How To Segment Your Customers and Offer Them Legal Support
If you run an online business, most likely you receive a number of requests concerning documents that your customers would like to sign. We know it’s a demanding process and, at LiveChat, we really care about helping your business. At the end of the day, your legal agreements are... read more
4 minutes
Dec 3, 2020
Connect with customers
LiveChat is a complete customer service platform that delights your customers and fuels your sales
Generating a Privacy Policy Explained
Writing online documents is always a challenge, and we know that to be true at LiveChat. That’s why we’ve prepared a free online privacy policy generator to assist you with creating a perfectly tailored policy. In this article, you’ll find some best practices for drafting a... read more
4 minutes
Oct 26, 2020
SaaS and Legal: What Documents You Do, and Don’t, Need
At LiveChat, we work with customers and legal documents on a daily basis. One of the most important lessons we’ve learned is that it’s easy to get lost with all of these types of documents and demands from our customers. This article will explain what legal documents are the most... read more
5 minutes
Sep 16, 2020