Whether you’re a business owner or a customer service agent, the way you execute your customer service strategy can be a significant brand differentiator. We’ve lived in the digital era for quite some time now, and news about your customer service being good or bad spreads... read more
7 min read | Mar 12 |
Most companies have many different departments, like sales, human resources, marketing, customer service, and so on. Not so long ago, we didn't care that much about how... read more
8 min read | Feb 03 |
Some Sundays are more special than others. Can they get any more unique than Super Sunday? I don’t think so. When you think about it, hardly any other sporting event can... read more
9 min read | Jan 23 |
Unless you’re in the middle of nowhere, there are probably a number of different products around you. Whether it’s a chair you’re sitting on, a computer you’re using for... read more
8 min read | Jan 14 |
With over 175 thousand attendees and more than 4.5 thousand exhibiting companies at CES 2019, I couldn’t wait to see what this year’s edition would bring to the table!... read more
