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#Know
3 min read | Mar 25
Built With AI, Live Transcription Services Come To Videoconferencing Software
4 min read | Mar 2
Marketing Done Right: Incoming Chat with Tim Soulo, CMO at Ahrefs
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Recent articles
Sell
11 min read | Nov 27 |
Selling with a Smile: The Ultimate Collection of Sales Memes for 2024
Does hitting sales quotes feel like a distant dream right now? You’re not alone in this struggle; countless sales reps and managers can relate. But when the numbers don't... read more
Sell
11 min read | Nov 24 |
How to Engage Website Visitors for Higher Conversions
Close your eyes and think of your website as a physical store. You'd want visitors to walk in and explore, ask questions, and eventually make a purchase. Similarly, the... read more
Sell
13 min read | Nov 15 |
Try These Proven Strategies to Increase Ecommerce Sales
To increase ecommerce sales, you need a strategic approach combining technology, marketing expertise, and a deep understanding of customer behavior. Can it be done in one... read more
Sell
10 min read
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Nov 10
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All You Need to Know About Getting Marketing Qualified Leads Right
As a marketer, I know that sometimes it’s hard to decide when a marketing qualified lead should be passed on to sales. Unsurprisingly, it comes down to answering the... read more
Sell
12 min read | Nov 03 |
9 Sales Closing Techniques That’ll Make You the Best Salesperson on Your Team
So, you've made it through the initial stages of the sales process. The pitch went well, rapport was built, and there was mutual interest. But now, you’re approaching the... read more
Inside LiveChat
Inside LiveChat
7 min read | 13 Oct | Kuba Rogalski
Video Shopping and What Does Coffee Have To Do With It?
For some, the COVID-19 pandemic and its consequences haven’t turned out all that bad. How so? Take a look at shopping. Sure, the way we buy stuff has been transforming... read more
Inside LiveChat
8 min read | 16 Sep | Marta Kuzma
Build Customer Relationships That Last With Our New Mailchimp Integration
Connecting with customers is easier than ever. With LiveChat, you can engage with visitors on your website, interact with buyers, and help customers right when they need... read more
Top picks
Guides to Success #2: The Ultimate Guide to Boosting Ecommerce Sales
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Trending articles
Customer Service Cover Letter Examples You Should Use Right Now
In the sea of job applications, where resumes pile up and interviews seem as elusive as buried treasure, one tool will help you stand out: the customer service cover letter. If you're a customer service representative, you're in a field where first impressions matter more... read more
Connect
11 min read | Aug 17 |
Stop Saying “Sorry for the Inconvenience” and Learn How to Apologize to Customers
When getting customer service help, how often do you hear the phrase "Sorry for the inconvenience"? Does it make you feel better and more relaxed, or do you get even more... read more
Connect
10 min read | Aug 29 |
Mastering Customer Service Phrases for Effective Chat Interactions
Positive customer service phrases make customers feel like you're their friend who can solve their problems. From the moment the chat begins to the moment it ends,... read more
Sell
9 min read | Sep 26 |
What is a Prospective Customer? Converting Leads into Clients with Live Chat Software
One of the biggest challenges in finding prospective customers is targeting the right audience. There are multiple reasons for that, but lead quality is the one... read more
Sell
12 min read | Sep 22 |
How to Launch an Online Store in 8 Steps
Ecommerce doesn’t have to be hard. Having an online store can cost you virtually nothing and put you in touch with customers worldwide. While you still need a strong... read more
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