Digital Customer Care Company
Digital Customer Care Company
Outsourcing in English, German, French, Spanish, Italian and Dutch. We are known for our excellent customer service and lead generation
Based in Netherlands, speaks in
GermanEnglishSpanishFrenchItalianDutch
Digital Customer Care Company (previously called LiveChat Pro) has a mission: delivering excellent customer service and converting visitors to customers. This company focuses on online retail stores and B2B companies with at least 20,000 visitors a month. We guarantee through our SLA a response time of maximum 30 seconds. Our managed live chat service is available 24x7. We support our customers, mostly companies in retail, non-profit, education, IT and manufacturing, in the following languages: English, Dutch, French, Spanish, Italian and German. We make our customers successful by converting their visitors into quality leads, increasing online conversions and delivering customer service via live chat and other digital channels. Although the company focus is on delivering managed live chat services, the company also helps other companies train their employees to become professional live chat agents.
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Reach out to Digital Customer Care Company! We've got all you need to grow your business - knowledge and resources. Contact us to know more.

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Testimonials
Ricardo Correia (3 months ago)

As a US company expanding into Europe, we needed a strong partner with the ability to handle chat conversations in multiple languages in a professional manner. We found Digital Customer Care Company and so far they are doing an awesome job.

Dennis van der Velden (3 months ago)

We have been very happy with Digital Customer Care Company so far. They’ve shown far more flexibility than our previous outsourcing partner. Also, DCCC is able to support us in more languages. Good job, guys!

Ilona Suarez-Rijken (7 months ago)

At Slimstock we aim to provide our website visitors and customers with the best possible information in a way that is practical for them. Digital Customer Care Company has helped us to do this by providing a chat service, which we now provide in different countries and languages. We work closely together to continuously provide the best service.

Liesbeth (12 months ago)

Thanks to Digital Customer Care Company's live chat service, the amount of incoming calls and the number of emails have been reduced and customers are being served considerably faster.

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