Digital Customer Care Company
Digital Customer Care Company
Live chat services in English, German, French, Spanish, Italian and Dutch. We are known for our excellent customer service and lead generation
Based in Netherlands, speaks in
GermanEnglishSpanishFrenchItalianDutch
Digital Customer Care Company (previously called LiveChat Pro) has a mission: delivering excellent customer service and converting visitors to customers. This company focuses on online retail stores and B2B companies with at least 20,000 visitors a month. We guarantee through our SLA a response time of maximum 30 seconds. Our managed live chat service is available 24x7. We support our customers, mostly companies in retail, non-profit, education, IT and manufacturing, in the following languages: English, Dutch, French, Spanish, Italian and German. We make our customers successful by converting their visitors into quality leads, increasing online conversions and delivering customer service via live chat and other digital channels. Although the company focus is on delivering managed live chat services, the company also helps other companies train their employees to become professional live chat agents.
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Testimonials
Liesbeth (4 months ago)

Thanks to Digital Customer Care Company's live chat service, the amount of incoming calls and the number of emails have been reduced and customers are being served considerably faster.

Annelies (5 months ago)

We chose Managed Live Chat from Digital Customer Care Company because this service meets all our requirements. Digital Customer Care Company takes live chat out of our hands: weekdays in the evening until 1 a.m. and weekends. They chat in Dutch, French and English and offer sufficient capacity.

Hesli Pepplinkhuizen (about 2 years ago)

We zien regelmatig positieve reacties in de chatverslagen, bijvoorbeeld dat de operator bedankt wordt voor de goede hulp of het prettige gesprek. Een teken dat de service van LiveChat Pro inderdaad perfect past bij onze persoonlijke aanpak.

Jodie Staphorst (over 2 years ago)

We hebben met HAN Deeltijdstudies met LiveChat Pro gewerkt om te testen of de bezoekers op onze site behoefte hebben aan dit contactmoment. En die behoefte was er zeker! Buiten openingstijden van onze hogeschool en in het weekend was het ook prettig dat we de agents van Live Chat Pro konden inzetten.

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