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As a US company expanding into Europe, we needed a strong partner with the ability to handle chat conversations in multiple languages in a professional manner. We found Digital Customer Care Company and so far they are doing an awesome job.
We have been very happy with Digital Customer Care Company so far. They’ve shown far more flexibility than our previous outsourcing partner. Also, DCCC is able to support us in more languages. Good job, guys!
At Slimstock we aim to provide our website visitors and customers with the best possible information in a way that is practical for them. Digital Customer Care Company has helped us to do this by providing a chat service, which we now provide in different countries and languages. We work closely together to continuously provide the best service.
Thanks to Digital Customer Care Company's live chat service, the amount of incoming calls and the number of emails have been reduced and customers are being served considerably faster.