Live Chat expert lives by its own nomenclature. A team of well defined and technically and professionally endowed experts, we believe in adhering to the best practices when it comes talking to the customers. With each and every of our experts trained tantamount to well-functioning worker bee, we make sure that the leads we generate not only pan out but also are immensely profitable.
To that end, we have made sure that most of our staff goes well beyond their already high qualification to innovate, generate and evaluate the clients with best scenarios and consequently provide the companies with a profitable venture.
In objective terms, we are a team of experts who are available round the clock on all of the 365 days to gather and provide customers for your company. Not only that, each and every one of our chat would be supervised.
Therefore, we would provide you with the entire transcripts of our chat sessions. This would assist us to be better than yesterday and would aid in stepping inside a profitable venture.
We first encountered this live-support service a few years back. At that time, they were fairly new. Therefore, we have an obvious apprehension about the quality of their work. Before them, we have already tried outsourcing our services through several tech support teams but they were at no avail. Therefore our initial apprehension was something of a necessity. To that end, we waited to see if this live support was just another trail or something more. And something more they are. In just a few days after we gave them the tasks we started to see an immense change in our business. We were being thanked and consequently we were getting a lot more business. We were flabbergasted. Within a few months out output got increased by about 12 percent. This swift transcendence was all in all a miracle on its own. Checking into the feedbacks of the customers we found out about the courteous treatment our new outsources live support was giving them. In subsequent days, we say more and more rate of conversion and also a massive return of investment. To that end, we have made sure that they handle most of our major live support transactions.
I am really thankful for the superb service that my customers get from LCE team. They are polite, friendly, pro-active and more than willing to help whenever its required by going some extra miles to please our customers.
I am very fortunate to have found these guys, very nominal and grade A chat support. No complaints whatsoever. I had very tight budget and they offered me agents in India, i was not very positive earlier thinking Indians may not be as good but i was amazed to read their English, they are equally good. May be more polite than people here.. Thanks livechatexperts
We are dealing with livechatexpert for about 3 months now and service is outstanding. We gave our FAQs to them and their chat agents further grew it. They have good IQ and customer service understanding. Good job