We've been working with Flow to provide live chat services to patients and community members on our BC4U.org website since May 2018 and it has been absolutely wonderful! Our patients and the community really appreciate being able to chat in real-time with a Flow team member, and the leadership team at Flow is also great to collaborate with!
Flow Live Chat patiently took time to identify our specific goals and then customized their solutions to meet our needs, which were many! They're innovative in creating efficiencies, taking the guesswork out of doing it ourselves, and help us streamline support, sales, and marketing work streams all at once.
LiveChat is a wonderful company to work with! All of the staff are very knowledgeable and helpful. Having them be a part of our team has definitely added value to the customer service we can offer our patients.