Our mission is to keep personal service as part of user experience.
We believe, that even as technology is evolving and people are switching to handling more and more business online, the importance of service will be emphasised in the future.
Finnchat provided lead generation for B2B and B2C websites and/or sales boosting customer support chat for e-Commerce.
Finnchat’s chat service includes everything you need for good sales and customer service on the web. We train capable staff on your behalf and take care of the software needed. Your job is just to follow the results in our detailed weekly reports.
With our chat service, the number of leads received from a website can be tripled – and conversion rate of an e-Commerce site can reach 35+%.