Slack Connector

Connect Slack with LiveChat

$2 / mo, per agent

Slack Connector provides two-way integration between the Slack messaging system and your LiveChat platform, giving you more flexibility and responsiveness during your work.

Using our Slack integration you can:

• get notified about all important events on LiveChat immediately on your Slack

• ask for help your teammates on Slack directly from ongoing LiveChat conversation, without leaving it

• receive your teammates responses from Slack inside LiveChat conversation

• answer and carry on entire LiveChat conversation without leaving your Slack workspace

• connect multiple Slack workspaces and customize notifications to fit your workflow.

Key Features

Stay updated without leaving Slack

All important events with LiveChat chats can be reported to you on Slack in a very elegant and efficient manner.

Ask anyone on Slack for help

Send questions to anyone on Slack without leaving your conversation on LiveChat and get a response delivered back to you on the current thread.

Handle incoming LiveChat chats from Slack

You may answer chat from LiveChat and talk with the customer without leaving Slack. It also works when you are using a Slack mobile client.

Benefits

Slack and LiveChat integration

The most common workflows can be achieved without switching to another app which improves your productivity!

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Tutorial & Support

App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.

Contact to get help and support. You can also suggest improvements or request new features in the upcoming versions of Slack Connector.