Slack Connector provides two-way integration between the Slack messaging system and your LiveChat platform, giving you more flexibility and responsiveness during your work.
Using our Slack integration you can:
• get notified about all important events on LiveChat immediately on your Slack
• ask for help your teammates on Slack directly from ongoing LiveChat conversation, without leaving it
• receive your teammates responses from Slack inside LiveChat conversation
• answer and carry on entire LiveChat conversation without leaving your Slack workspace
• connect multiple Slack workspaces and customize notifications to fit your workflow.
All important events with LiveChat chats can be reported to you on Slack in a very elegant and efficient manner.
Send questions to anyone on Slack without leaving your conversation on LiveChat and get a response delivered back to you on the current thread.
You may answer chat from LiveChat and talk with the customer without leaving Slack. It also works when you are using a Slack mobile client.
The most common workflows can be achieved without switching to another app which improves your productivity!