GitHub for LiveChat helps to manage issues from the selected main repository. The integration allows you to browse existing issues assigned to your customers. You don't need to waste time by switching between tools, everything can be handled inside the LiveChat Agent Application.
You can create and search issue within the main repository you select during the setup. The application lets you to attach the chat transcript to the issue. This will help to provide additional info for your team, which might be beneficial and speed up problem solving.
Look for issues existing on your GitHub repository.
Create new issues without leaving the chat.
View the existing customer issues. Use the info to provide better customer support and solve problems more efficiently.
Attach the chat transcript to GitHub issues with just a click.
Always available issues lets you support your customers more efficient.
You don't need to switch back and forth. You can handle issues and chats from the same place.
You don't need any programming skills. Connect GitHub with LiveChat in just a few clicks and start using the app.
Creating an issue is nice and easy. Just provide a title and description and you are ready to go.