Sign up for Knowledge Journeys e-mail list and get e-mails from our Support Heroes that will be your tour guides in the vast and unexplored world of LiveChat! Custom CSS, integrations, best practices, and much much more!
Is the beat of “You’re the best around” still in your head? It is surely in ours! The struggle never ends, the training has to go on! There’s no rest for any champion, especially in customer service industry. This month we present yet another batch of useful support techniques directly from LiveChat Inc.’s dojo. Subscribe to attend another class of support-fu and make mister Miyagi proud! Ogenki-de!
– Martyna, Support Hero
Thanks for subscribing!
Remember that Karate Kid song “You’re the best around” by Joe Esposito? Don’t let mr Miyagi down, check out this month’s Knowledge Journey and earn the title of LiveChat sensei!
– Grzegorz, Support Team Leader
Welcome aboard the train from Rookieville to Pro Town! In this month’s journey you will learn how to provide your newest team members with knowledge needed in handling chats like a pro.
– Grzegorz, Support Team Leader
Building a Customer Success Management team is not easy – it is also not so hard as it seems. Is it worth it? Sign up and check it out.
– Kuba, CSM Team Leader
Integrate, connect, develop! Ewa will show you what you can squeeze out of LiveChat, but beware! It’s only for artful developers!
– Ewa, Technical Writer
Olga prepared a bunch of blog posts that will make your support even better! Sing along Nat King Cole and make an unforgettable experience out of your customer service & product.
– Olga, Content Specialist
Dealing with a difficult customer is a hard nut to crack. Check this journey to learn useful techniques for extreme situations and to get a proper mindset to provide the most excellent customer service!
– Justyna, Content Specialist
We know that your company is awesome. Let me help you squeeze more out of your online profiles with LiveChat, so you can become a social media ninja your company deserves!
– Agnieszka, Social Media Ninja
Superheroes teams are awesome – just think of Guardians of the Galaxy or Avengers! Join this Journey to see how to use groups feature in LiveChat!
– Jan, Support Hero
Zapier for integrations is like LEGO for architecture – it allows you to create great things with a little effort. Join this journey and build an integration with Zapier to feel like a real code architect!
– Andrzej, Support Hero
Hello! Bonjour! Ciao! Namaste! Merhaba! Cześć! In this Journey you will learn how to greet your customers properly and with a personal approach!
– Grzegorz, Support Team Leader
“Where’s the streetwise Hercules to fight the rising odds?” – Wojciech will prove that you can find them mostly in customer service industry. Check out this journey to become a support hero like us!
– Wojciech, Support Hero
In this Knowledge Journey we will show you that driving to your website doesn’t have to be so hard.
– Ziemowit, Support Hero
Always wanted to be the Wolf of Wall Street? Kamil is sharing some tips about ecommerce – join the journey to get tips about best practices.
– Kamil, Support Hero