What is live chat, and how does it work?

hello every one, I am new here and don’t know much about livechat and i don’t understand from google so kindly anyone explain me about the live chat

Hello, great to have you here!

LiveChat is basically software that allows you, as a business, to communicate with your customers through multiple channels.
You can place a widget on your website and manage communication via Messenger, email, SMS, etc. through one Agent App.

I’d also recommend you to check out basic articles in our Help Center :slight_smile: