We're making a movie! -> question for support agents

Hi guys!

We’ve started some new YouTube series called Are you a Human? where our Support Heroes share the secrets of their work.

The first episode is about their first days at work, the second will be about the “chatstorm” emergency :slight_smile:

Do you have in mind any other questions/work secrets that you’d like to know? Handling with difficult customers maybe?


This is so great! I love the story about the guy flirting with the bot!!! :smiling_face_with_three_hearts:

I’d be interested to know what made your employees choose to apply/work with LiveChat. Also their favourite and least favourite parts of chatting or their jobs.