Is there a report I can pull to see the user/visitor device information? I can only see it in the live dashboard but would like to share that information in a report to management.
Hello @cevans !
In Business Plan, all these data are available in CSV format through exported reports option.
In lower plans it might be possible through downloading all chats through API via
get archives method, as it provides you with the majority of information about visitors.
Let me know, if that helps