Starting a Newsletter - Mailchimp or?

Hi All,

We plan to start a newsletter in 2021 and would like to enlist the community for some useful tips. Does anyone have any do’s or do not’s when it comes to starting a newsletter? What integration do you use (Mailchimp or others)? Of course I want something that will work with LiveChat but would be grateful to any feedback or suggestions that others have.

Thank you!