Hello all, this chat function is new for me, and overall things seem to be going well. I do have a question, however, as I have been unable to find the answer thus far.
Is there a way to update the settings so that if I am responding to a potential customer, they can “see” that I am typing a reply? Twice now, I’ve been in the middle of a reply when the potential customer logged off. If they knew I was in the middle of a reply, they may not have logged off so quickly.
Many thanks for the assistance,