Profile photo diversity

Hi Live Chat team,

I noticed that among your ~70 profile pics there’s 2 Asian people, 3 black people (all male) and a few people that might be a mix. Almost all the pics look like people in their 20s too.

This is very poor from a diversity and inclusion point of view. Please make your profile pic selection more representative. Your paying clients will appreciate it.


Hi @e.wilson! Thanks a lot for pointing that out! Adding more agent pictures and making the gallery more representative is on our to-do list, and it probably will be done by September.