I am thrilled to share with you a little sneak peek of the new part of the App redesign: this time it will be the Archives section!
Some of the pros of incoming change are:
- similar design with the well known Chats section, with nice and wide chat history view,
- clear and essential view of chat details in the right column,
- possibility to sort chats from the oldest to the newest,
- responsive view, which will allow checking archives on the mobile devices,
- possibility to easily jump between chats from the same customer in just a few seconds,
- preview of rich messages sent during the chat (for ChatBot users!)
Check how it will look like on the screenshot below:
…or even on your own account, by entering this page address: https://my.livechatinc.com/archives-new (of course this is still work in progress, so only few filters are now available, and there is no chat details visible yet).
Tell us what do you like (and what not!) in this view. <3