Notification issues since upgrade to Windows 10

Hi there.

Our Service Desk uses LiveChat. Since upgrading their machines to Windows 10 they are not getting notifications.

Notification settings for LiveChat, Windows & Chrome are as per your website instructions. I have also tried setting “Enable native notifications” to Enabled in chrome://flags/

Is there a solution to this issue please?

Thanks in advance

Hello @Guy :slight_smile:

This kind of problems should be addressed individually, I encourage you to reach out to our support via chat!

Have you experienced any lost internet connection or signed out unwantedly issue? We have a lot of the issue frequently and we checked our network. We can use other websites normally, just experience connections issue during chat.

Hi! :wave:
Could you please tell me more about your problem?