New Feature? AI Text Enhancements in HelpDesk

HelpDesk Talks Updates & Feedback
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I noticed we have a cool new feature in HelpDesk (in beta mode), to provide wording with different tones in the tickets we send. Very helpful to have different options (polite, casual, formal) to help agents with the tone of their message.

With AI getting more popular and mainstream, it’s great to see it incorporated into this technology!

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I knew you would catch that immediately :slight_smile:

We are currently in a process of introducing AI features in all of our products, so stay aware! :ok_hand:

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