Hanna Lee, here from United States. I am newly going to join a education based company which work to provides hnd assignment help online to student of hnd courses. Here I will work for chat support and I never ever doing this job first so, for this I need some help about chats. First how I can access chat panel and how to start chat first. There are so many question I have in my minds related to chats. My typing speed is not very fast so I think its also a main point in chat support. May someone tell me the complete steps and all about chat support?
It’s great to see you in our community
You can start by reading our knowledge base. You will find all important information about LiveChat there. I especially recommend:
Also, reading the Agent’s Handbook is a must!
And if you master the basics, you can broaden your knowledge reading our blog posts - LiveChat Blog.
I hope it will help!