LiveChat & ChatBot Case Study

Hi guys,

If you’re using ChatBot or just consider trying it, you should read our new case study on how we implemented ChatBot (previously BotEngine) in LiveChat.

The study is full of valuable tips and guidelines on how you should and shouldn’t use chatbots in your customer service departments. Learn from our experience and avoid making common mistakes.

And if you have anything to add to the topic, feel free to share your experience in the comments below!



That’s a great write-up! We’re just in the middle of our free-trial of ChatBot to see if it will be a good fit for us!

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