I want to ask about API. I’ll make an integration app with Livechat
Can I know when the customer leaves?
If the customer enters their email or phone number and he leaves the chat pages, then is there an API for that status?
I want to get the trigger when the customer leaves the chat pages.
If this is not possible, Is there any API for checking the customer status(Chat active/inactive)? For example, Send a message to users that have long inactivity on your website, or can I check the time when the customer does not reply to us? I mean checking the inactive time like this.